About VouchedFor

VouchedFor is on a mission to help people find the best advice for life’s big decisions. We are already the UK’s leading platform for consumers to find trusted financial advisers - but our ambition is so much larger. Public trust in advice is still too low, and we believe our platform has the power to help the adviser community drive trust, and deliver an even greater impact for millions of clients.

VouchedFor is one of the UK's most exciting 'fintech' startups. Originally backed by investors whose successes include Zoopla, eBay and Octopus Energy, we’re now part of Fintel IQ - one of the UK’s largest and fastest growing financial technology businesses.

We've grown significantly in the past few years and are set to scale rapidly as the leading review platform for professional services.

We bring together thousands of professional advisers, hundreds of thousands of satisfied clients, and millions of people needing great advice at the most important points in their lives. With the right dedication to customer feedback, rapid iteration and pioneering technology, our product helps users land their dream home, plan for their children's future, or ensure a comfortable retirement.

We’re looking for an ambitious Senior CRM Marketing Executive to join us and help us accelerate our growth. 

The role

The potential of email in helping us attract and engage members is vast. You will lead the charge in capturing that value through acquisition and retention campaigns.

• Ownership of the email marketing roadmap to deliver our B2B email marketing campaigns
• Create and optimise automated email funnels to drive key company goals
• Monitor and report on data and insights for campaigns, iterate email communications and improve funnel conversion
• Measure and analyse member engagement driving activity, working closely with the wider Sales, Onboarding and Retention, and Operations teams to deliver end-to-end marketing campaigns

About you

• A genuine desire to help people. We are a mission-driven business, so it’s important that you can demonstrate a strong desire to help people and improve their lives.

• Collaborative and a great team player. We’ve built a great team of top performers, and you’ll need to work with others from across the business to identify problems, agree solutions and implement changes.

• Goal driven and not afraid to get stuck in. We like to set ambitious goals and find creative ways to hit them, even if that means rolling up our sleeves and doing manual tasks before we’ve managed to fully automate them.

General skills

• 1/2+ years previous experience and knowledge of CRM and marketing automation
• Understanding of customer segments, user journeys and marketing best practices
• Knowledge of CRM tools such as CustomerIO, Salesforce or similar
• Experience with HTML for email creation a bonus
• Analytical, you’re confident in interpreting marketing data
• Collaborative, you’ll thrive in a fast-paced, fun environment, where everyone gives 100%
• Strong communication, you have excellent written and verbal communication skills

Why VouchedFor

We are in the rare position of being a profitable, well-funded business but with a start-up culture. This gives us options whilst keeping us agile and helping us ensure that everyone’s contribution matters and is celebrated.

Our team's wellbeing is our top priority so we offer free 1-2-1 financial coaching through Octopus MoneyCoach as well as 1-2-1 counselling through our Employee Assistance Programme.

We care about life/work balance. We offer 25 days holiday plus bank holidays. We work in a hybrid fashion: you'll be expected to work every Tuesday and Thursday and one monthly Friday from our office in Teddington (an easy 30 minute train ride from Waterloo).

We're passionate about learning. We run regular learning and development sessions and offer 2 paid study days per year.

We have an unofficial policy of hiring lovely, talented people who don’t do politics or any other nonsense. We say it as it is and like to help each other out in achieving our shared vision.

You can find out more about working at VouchedFor here.

Diversity, Equity & Inclusion

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. VouchedFor is an equal opportunities employer and doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. Everyone is welcome and in this together.